Room inquiry or reservation

Service

We offer you a lot of stuff

Frank’s special breakfast

Our extended breakfast is served also for those of you who enjoy sleeping-in late breakfast can also be served till noon!
Breakfast is available without advance notice – our service is as individual as our guests.

FRANKS Special Breakfast
available for just 5,- EUR per person
(children up to the age of 6 are free – children up to the age of 14 pay half price)

FRANKS bakery delivery service
We bake various varieties of fresh bread and rolls for you daily!

Questions & Answers

Check in / Check out?
You can check in to your room from 2pm onwards. We would kindly ask you to vacate your room by 10am. on the day of departure (to ensure that we have enough time to clean the rooms). Thank you in advance for your understanding and cooperation. Should you arrive earlier or wish to depart later our conservatory, our beach, our garden and our lounge are at your disposal free of charge.

Late Arrivals?
The reception can be reached 24 hours a day.

Early Arrivals?
Our reception can be contacted round the clock.

Linnen?
Bathroom towels, bed linned and table linen are provided and included in the price. Please bring your own beach towels.

How to settle your invoice?
Payment is accepted via Mastercash, Visa, Mastercard, Diners or Amex.

Terms and conditions

Rücktritt durch den Beherberger

5.1 If the Accommodation Agreement provides for a down payment and such down payment has not been made by the Party in time, the Proprietor may rescind the Accommodation Agreement without granting any grace period.
5.2 If the Guest fails to arrive by 6.00 p.m. on the agreed date of arrival, the Proprietor shall not be obliged to accommodate them unless a later time of arrival has been agreed upon.
5.3 If the Party has made a down payment (see 3.3), the rooms shall be deemed reserved until 12.00 noon on the day following the date of arrival at the latest. If a down payment to the amount of more than four days has been made, the obligation to accommodate the Guest shall end on 6.00 p.m. on the fourth day, the date of arrival being deemed the first day, unless the Guest informs the Proprietor of a later date of arrival.
5.4 Unless otherwise agreed upon, the Proprietor may rescind the Accommodation Agreement for objectively justified reasons by means of a unilateral declaration by 3 months before the agreed date of arrival of the Party.

Rescission by the Party – Cancellation fee

5.5 The Party may rescind the Accommodation Agreement by means of a unilateral declaration by 3 months before the agreed date of arrival of the Guest without being liable to pay a cancellation fee.
5.6 Outside the period specified in § 5.5., the Party may only rescind the Accommodation Agreement by means of a unilateral declaration subject to the following cancellation fees:

  • 40% of the total agreed price by 1 month before the date of arrival
  • 70% of the total agreed price by 1 week before the date of arrival
  • 90% of the total agreed price within the last week preceding the date of arrival
3 months or more 3 months to 1 month 1 month to 1 week up to 1 week
no cancellation fee 40 % 70 % 90 %

Prevention from arrival

5.7 If the Party is prevented from arriving at the accommodating establishment on the date of arrival since this is impossible due to unforeseeable extraordinary events (e.g. extreme snowfall, floods etc.), the Party shall not be obliged to pay the agreed remuneration for the date of arrival.
5.8 The obligation to pay the remuneration for the booked stay shall revive as soon as the arrival becomes possible again provided that it becomes possible within three days.

download the hotel’s terms and condition of business

Travel insurance